Complex Healthcare provides an online ACFI consultancy service, examining only the Complex Health Care (CHC) Domain. Your Facility has the choice of two services, CHC OPTIMISER and CHC MAXIMISER. External reviews can often benefit the CHC Domain due to the number of procedures covered and the ensuing matrix structure making it less straightfoward. Our goal is to improve your CHC Domain funding, allowing you to improve the care you provide to your residents.

COMPLEX HEALTHCARE simultaneously looks at your facilty as a whole, from a staffing perspective to an individual resident basis. Our detailed reports include management of individual uplifts but also Facility management issues such as redundant procedures, targeting where your care procedures are most valuable and staffing strategies to provide the most cost effective service. Your Facility can then implement or plan to implement the recommendations at your own discretion. Our service is simple and straightforwards, yet it provides a valuable insight into the current and potential future state of a facility.

Any Residential Aged Care Facility or Provider receiving government funding via the Aged Care Funding Implement (ACFI). Urban, Regional and Remote Providers gain equal access and pricing by using our online service.

Our professional, thorough analysis of your CHC Domain can improve your funding significantly. This can improve equipment, staffing, amenities and care provision to ensure your residents receive the best possible care. We can provide a clear financial case for employing additional staff and our detailed final report can be implemented by your own staff in the most effective way for your organisation. Even if you believe your Facility is fully funded, our review can reinforce this without cost due to our guarantee on benefits. Our method is also far less pressured than alternatives on the market, allowing you the time and space to take action as you deem appropriate to your own Facility.

Compared to other consultancy firms, Complex Healthcare can save you tens of thousands of dollars in commission fees. We avoid the need for expensive site visit costs and we ensure these benefits are passed on to your Facility. Complex Healthcare doesn't spend time updating ACFI Appraisal Packs - this is something your staff can do as you plan and complete your submissions. We also don't charge commission and can be used in conjunction with any other company or consultancy firm - our flat fee with uplift guarantee means no financial risk to your Facility.

Follow the link to our Bookings page and search for a suitable date to commence your analysis. The Initial Data Set is forwarded to your Facility contact once the date is confirmed and a deposit received.

Complex Healthcare provides an online consultancy basing any uplifts on facts and information provided by people who know your residents best - your staff. With our expertise and systems, we put all of the pieces together for you - with all of the facts and without any pressure.

An Initial Data Set is forwarded to you for completion prior to the assessment week. This will provide us with information needed to conduct our analysis. The time taken to fill this in will depend on your facility size and access to the required information; this all can be done by one designated staff member. We will subsequently request relevant further information to complete the analysis.

We are confident our service provides the best value ACFI consultancy in Australia. Our flat fees are simple and clearly described on this website. There is no commission, no further obligation and no risk to the Facility. We offer a guarantee that there will be no charge unless we can advise uplifts which, at the very least, will cover our fee.